We are focused as ever on growth: reinvesting in new products and markets to drive organic growth; acquiring complementary technologies to our existing offerings; and building a culture of excellence to deliver exceptional performance to our customers and shareholders.
The IDEX Operating Model serves as our set of processes to deliver those expected results. Our model engenders the spirit, tool generation and rapid deployment of best practices necessary to achieve our goals - and consistent results for our customers - anywhere in the world.
IDEX Operating Model
The IDEX operating model begins with our Core Values - which are the foundation of our business and a roadmap for our behavior across operating segments, geographic borders and cultures.
Innovation is about the creativity that we all draw upon, not only for new products and services, but also for how we shift our thinking to solve problems and create opportunities.
Operational Excellence has its roots in Six Sigma, Lean and strategic sourcing. With our adaptation of Lean to our mixed model operating environment (Mixed Model Lean), operational excellence is an expanded tool set that allows our businesses to build efficiency and productivity into their organizations. Everything we do is part of a value stream, and every value stream has the potential for improvement and transformation.
Commercial Excellence is about creating demand, enabling growth and delivering the value generated by way of Operational Excellence. Our Commercial Excellence tool set helps us to better partner with our customers to understand their spoken and unspoken needs and, ultimately, drive growth.
Stretch Thinking is about thinking big, and thinking big forces us to think differently. And thinking differently helps us create new business opportunities well beyond our - and our customers’ - expectations.
By listening to the Voice of our Customer, our employee and our business, and applying the philosophies and processes within our operating model, we are confident that our customers will be satisfied, our employees empowered, and our shareholders rewarded with increasing value.